Monday, 1 December 2008

Open letter to Owen Maclaren

Dear Owen,

Let me start by saying good job with the strollers. They are a big hit!

I just want to tell you a few things I think would make them even better.

First of all, that basket is not amazingly useful. It is pretty darn hard to get to it. (If the backrest is reclined, then make that impossible). I can store things, but I cannot retrieve them.

I was going to complain about the foot brake, about how it's not practical at all to have to push the lever to the side to get the back wheels in the security lock position, but I see you are one step ahead! One of the exciting new features of the 2008 edition is the central foot brake. Looking forward to trying that out.

Maybe next time you can see about making the ride a teeny tiny bit smoother for the kiddies? Non-plastic wheels, or better suspension... let's brainstorm, because that would really put these strollers over the top. Forget fancy Silver Cross, the smooth ride is the main thing they have on you - so there. While we're on the wheels - they get the hood dirty every time I fold up the stroller. What's up with that?

Your stroller is indeed very lightweight, which is great. Except I usually throw my coat over the back, I hang my purse on it (etc), then when I get Critter McG (that's my son) out, the whole thing topples over backwards, which is not great.

The one hand fold is lovely and the ergonomically angled handle bars were a terrific idea.

Thank you for our many happy trails.


Cheli (aka PanchuMom)

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